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The popularity and ease with which online social networking offers individuals the ability to connect and interact means you have choices. Pick the online communities that focus on your business location or niche market.
1. Unless you use each social network for a different purpose, save yourself time by using the same profile information for each social network profile you create.
2. Participate and make active connections in the different online networking venues to obtain business value for your efforts.
3. Collecting names shouldn't be your only goal. Since you are seeking relationships to build your business, you need to learn how you can be of service to members.
Action Steps
The best contacts and resources to help you get it done
Build your business with professional online networking
Every social networking website will have a slightly different focus. If building your business contacts and expanding your business network is your goal, seek out the online networking websites that will help you achieve that goal.
I recommend: Create similar profiles on the professional social business networks LinkedIn, Xing and Fast Pitch. Each offers a free basic membership or a paid premium membership with additional features and extra benefits.
Engage with people you find on a social networking web site
Social networking, whether online or in person, is about making connections that somehow enhance your business or personal life. Many social networking website offerings include basic membership for free.
I recommend: Facebook and MySpace are social networking sites catering to many people of all ages. Your business networking needs may be met by either or both of these free sites, so make sure to look into them before passing them by. They each allow you to search and connect with people you know as well as meet people you'd like to know. Blogger is another resource to consider. If you have something to say and enjoy reading other blogs, blogging is a great way to interact socially online.
Keep an open mind when selecting a social networking community
Your business might not exist in an office building or cubical. You may have a regional niche, or a particularly different product that needs a unique venue to attract your target market.
I recommend: Meetup.com focuses on helping people make local connections online so they can meet offline. It includes various groups and categories of interest. Membership is free, but creating your own group requires a minimal fee. If you can promote your business via video, consider YouTube. Offer snippets of your business process or tutorials as a great way to connect with potential customers.
Tips & Tactics
Helpful advice for making the most of this Guide
- • Treat the social networking community like any in-person community. Just because you aren't physically in front of a person, you are still communicating with them. Acceptable social behaviors apply in any networking venue.
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- Get focused. This is the #1 mistake most people make with networking, both face-to-face and online. Even though some of your best results may be unexpected, that doesn't mean that networking is random. You need a system to make sure your activities align with your business objectives or you can spend a lot of time and effort only to produce no results.
- Get prepared. If your profile for every new networking site you join or personal introduction you make is written from scratch off the top of your head, you're creating extra work for yourself. Have the information you'll need over and over at your fingertips before you start and you'll be far more efficient and consistent.
- Get engaged. In a few venues, you may get some minimal value from passive participation, but for the most part, you have to be at least moderately active to achieve any real business value.
- Follow up. Simply meeting new people and adding them to your database doesn't generate new business very effectively. Relationships, not database entries, are where the real value is. Get to know people one-on-one and find out how you can be of service to each other.
Action Steps
The best contacts and resources to help you get it done
Get Focused
Why are you networking online? What activities will support your business objectives?
I recommend: Chapter 2 of The Virtual Handshake: Opening Doors and Closing Deals Online (free download) offers a framework for figuring out your networking needs and aligning your activities with your business objectives.
Get Prepared
Have the text for a basic networking profile ready before you join your first site.
I recommend: A profile is basically a condensed version of your resume/CV, with a short list of your personal interests thrown in. Be sure to build it with your professional image and searchability in mind. If you're comfortable with basic HTML, you should also take the time to make your profile more readable and visually appealing.
Get Engaged
You will eventually find your way to some more niche sites for your industry, profession, background and/or geographical region, but it's best to start with some general business networking sites. It's also a minimal effort to maintain a basic networking profile and participate passively in these sites, even if you later choose to focus your time elsewhere.
I recommend: LinkedIn, Xing, Ecademy and Ryze are all popular general business networking sites with a free basic membership. Also, Facebook is increasingly used for business purposes, and yes, there's even business going on in MySpace. Copy and paste your profile information and get them all knocked out at once.
Follow Up
Manage your contacts from all the various sites in which you participate. Schedule follow-ups and keep a history on each contact.
I recommend: While social networking sites help you manage your contacts within the site, you really want a desktop tool like ACT! or Outlook Business Contact Manager to manage contacts across all your activities.
Take Control of Your Inbox
All this activity will, if done correctly, generate a significant increase in the amount of e-mail you receive. If you don't get it under control, you'll get overwhelmed.
I recommend: I'm a big fan of David Allen's approach in Getting Things Done. For more details and tips, see the Inbox Zero series at 43 Folders. We also cover this in Chapter 14 of The Virtual Handshake.
Consider Blogging
Blogging is a great complement to participating in social networking sites and other communities.
I recommend: About.com offers a good overview of both blogging basics and a Business Weblog Primer.
Tips & Tactics
Helpful advice for making the most of this Guide
- • Remember that networking is not just about lead generation. Don't push for the sale, focus on the relationship. Create value for the other person with every interaction and it will all come back to you (and more) in the long run.
- • When in Rome, do as the Romans. What's acceptable in one site, list or forum isn't necessarily in another. Get to know the site's culture and feel before jumping in.
- • Don't say or do anything that you wouldn't say or do in person. Keep in mind that it's a real person you're talking to, and all the standard rules of acceptable behavior apply.
- • Balance the personal and the professional. You decide where along that spectrum you're comfortable, but not enough personal and you will have a hard time developing friendships - too much and it may damage your professional image.
- • Do what you say you will do. Every honored commitment, no matter how small, enhances your reputation - every broken one detracts from it. If you can't keep the commitment, don't make it.
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