Knowledge Management Software: Knowledge Database Search 

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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
Parature Knowledgebase software provides easy access to the answers your end users need most. This central information repository offers your users 24/7 customer support, reducing your service requests while improving your support team efficiency. Organize the content any way you wish - even invite your end users to get involved by helping to identify the most valuable content. Try Parature Knowledgebase NOW!
Let your project team work simultaneously on one singular document, no check-in or check-out. Give management full control of workflow and deadlines. No more late nights battling with the formatting of your documents, XaitPorter automatically takes care of formatting, layout and numbering according to your corporate guidelines. Our clients reports of up to 70% time saving on documents such as reports, tenders and manuals.
Inmagic Presto is a social KM platform designed to improve productivity and effectiveness within information-dependent communities by maximizing the value of both information and human assets. Presto tightly integrates a knowledge repository, information search, access and discovery tools and the "wisdom of the community" - all in a single environment. This unique approach yields an ideal platform for integrating "top down" vetted information with "bottom-up" social knowledge.
Advisor is a web-based problem solving tool that utilizes artificial intelligence technology to assist customers as a live help desk employee would. The software poses a series of questions and possible solutions to the customer until problem resolution. Using AI, the system learns from the customer's responses to provide better and better advice over time. If it is unable to satisfactorily respond to a customer query, it auto-transfers them to live help.

Web Listings
Knowledge Management Software | Knowledge Base Software ...
Knowledge Management Software - Interspire Knowledge Manager ... Interspire Knowledge Manager makes it easy for them to share, search, rate and print ...
http://www.interspire.com/knowledgemanager/
PHPKB Knowledge Base Software - Knowledge Management System
Knowledge Management Software - Knowledge Base Script ... With Hundreds of options like RSS Feed Export, Advanced Search, Powerful WYSIWYG Editor, ...
http://www.knowledgebase-script.com/
Knowledgebase Software, Knowledge Management
Fully deployed enterpruse knowledge management solution ... for localization; over 100 languages can be supported by nGen Knowledgebase Enterprise Search. ...
http://www.knowledgebase.net/
Knowledge Management Software System - Knowledge Base Tools ...
Customers want quick answers, but traditional knowledge management software keeps them on hold while agents search through reams of often-irrelevant ...
http://www.salesforce.com/crm/customer-service-support/knowledge-base-system/
Knowledge Management Software: search software - Software Finder ...
BMC Software - BMC Remedy Knowledge Management. Provides service desk analysts with a knowledge base of easy-to-find solutions and gives users self-service ...
http://software.forbes.com/knowledge-management-software
Knowledge management - Wikipedia, the free encyclopedia
Subsequent KM efforts leveraged semantic technologies for search and retrieval ... Furthermore, these knowledge management software tools have the advantage ...
http://en.wikipedia.org/wiki/Knowledge_management


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What WorksTM for Management

Using Knowledge Management Software

Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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