Knowledge Management Software: Mid-Sized Business (101-2500), Customer Support 

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Knowledge Management
Manage business rules, know-how procedures and expertise
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PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
EnterpriseWizard provides a complete solution for Knowledge Management and Customer Service, integrating your important data and business processes in a single system. With superior search capabilities, including full text indexing of attached files, users can find any kind of information quickly. Built in reports, rules and workflow automation, a flexible data model, and fine grained permissions give complete control. 100% Web-based, scalable, available for SaaS or in-house installation.
Parature Knowledgebase software provides easy access to the answers your end users need most. This central information repository offers your users 24/7 customer support, reducing your service requests while improving your support team efficiency. Organize the content any way you wish - even invite your end users to get involved by helping to identify the most valuable content. Try Parature Knowledgebase NOW!
VIDIZMO.COM is a Rich Media Suite providing SCORM Compliant Live/On-Demand Video Presentation, Lecture Capture and Webcast for Training, Learning, Workforce Development and Corporate Communication. Test knowledge using branch-able quizzes, view detailed stats and issue certificates. Monetize presentations via Mashup Market. Integrates with Microsoft SharePoint, Live Meeting, C/XRM, Windows Live ID & leading LMS including Blackboard, Moodle etc, available as on-premises & off-premises (cloud).
Agent Community GEN2 is a complete solution for accessing, sharing and delivering business intelligence from Web and enterprise sources. Connotate's solution enables quick creation and sharing of wholly new data and applications that discern high value information, automate repetitive tasks, aggregate disparate content and deliver to an array of output devices. Connotate's clients include global publishers, financial services firms; pharmaceuticals; and government agencies.
Advisor is a web-based problem solving tool that utilizes artificial intelligence technology to assist customers as a live help desk employee would. The software poses a series of questions and possible solutions to the customer until problem resolution. Using AI, the system learns from the customer's responses to provide better and better advice over time. If it is unable to satisfactorily respond to a customer query, it auto-transfers them to live help.


Web Listings
Hirosito Question com The Devilfinder Search Engine The
Hirosito Question com The Devilfinder Search Engine The Knowledge Management Software Mid Sized Business 101 2500 Web . Hockey Astanda Directory Project ...
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General Building Size Prototype Input and Utilization for Preliminary .... 2.1.3 Procurement and Financial Management Support Function ...... knowledge into the selected software environment. The targeted knowledge areas to represent consist of: ...... on acquiring scheduling knowledge for mid-rise buildings only. ...
http://handle.dtic.mil/100.2/ADA243662
School Meals: Building Blocks for Healthy Children
The software the committee used is not suitable for use by school food service ...... Knowledge and practices of school foodservice personnel regarding whole grain food. ...... Consider body size and activity level of children (a safety net is ...... Weight Management • To maintain body weight in a healthy range, ...
http://www.docstoc.com/docs/21175862/School-Meals-Building-Blocks-for-Healthy-Childr...
Full text of "Annual report upon the geographical surveys west of ...
2007 Sum of corrections for ("2) —101. 2500 — 62.2997 Sum of corrections for (3) ...... with proper care aud management, a future day will see this a prosperous ...... Fallen Leaf and Cascade Lakes, and many others of less size embowered in ...... My imperfect knowledge of this foreign tongue has been a constant ...
http://www.archive.org/stream/annualreportupon00geog/annualreportupon00geog_djvu.txt
Full text of "The national almanac and annual record, for the year .."
And those whe would have a knowledge of the toil and of the vexatious cares of ...... series of resolutions prescribing the Investment and management of the ftoid, ... f^om its size, and unsafe for the valuable instruments It contains. ...... 817 108 1240 607 2200 460 713 234 897 224 1016 607 101 2500 2200 159 424 ...
http://www.archive.org/stream/nationalalmanac02unkngoog/nationalalmanac02unkngoog_dj...
cgsearch - Google Search
Business, Information Technology, Finance & Risk Management and Stock .... / cgsearch.cgi?query=business+intelligence+knowledge +management) - IC . .... Wireless Mid-Sized Business (101-2500) | Business.com. ... XMLManiacom NEWS iWay Software a Wholly ... www.business.com › Directory › Automotive › Finance - Cached ...
http://www.accelocom.com/cgi-bin/google_link.cgi?btnG=Google+Search&num=100&q=cgsear...


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Using Knowledge Management Software

Effectively maintain and share information by using knowledge management software.
Using knowledge management software helps you make good use of your company’s most important intellectual capital – the information possessed by employees. Knowledge management is defined as the distribution and maintenance of vital information and knowledge possessed by individuals employed by a particular organization.The basic principle of knowledge management software is to distribute knowledge in a ... Read more

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