We live in an age of instant communication—email, text messaging and cell phones all provide speedy ways of communicating. When customers and clients contact your business, they also expect an instant response. To provide reliable phone communication that promotes excellent customer service and increases productivity for businesses of all sizes, purchase Avaya business phones.

Avaya is a leader in telecommunication systems. Avaya provides business telephone solutions loaded with helpful features for small business and non profit organizations to large corporations and Fortune 500 companies. Avaya business telephone systems grow with your business, providing a flexible communication system to meet your business needs now and in the future.

Before you purchase Avaya phones, do some research including:

1. What features do Avaya business telephone systems offer?

2. What type of service is offered from Avaya business telephone providers?

3. How much do Avaya business telephone systems cost?

Action Steps
The best contacts and resources to help you get it done

Examine the features that Avaya business telephones offer to meet your business communication needs

Avaya business phone products offer a diverse range of features to meet your specific business needs. Choose from systems created for small businesses with lower call volume to platforms designed to handle thousands of calls a day. Consider the impressive selection of Avaya Internet Protocol (IP) telephones to reduce communication expenses and increase profitability.

I recommend: NextRing offers more than a dozen Avaya business telephone options and provides a free business communication assessment. Go to The Telecom Spot to create custom Avaya telephone systems tailored to your specific business needs. Research Avaya small business phone systems and Avaya midsized business phone systems online.

Evaluate the service and maintenance options offered from Avaya business phone providers

Avaya phone distributors offer network, hardware and software support service packages to keep your Avaya business phone system current. Avaya business telephone providers also offer maintenance, administrative and consulting services, including online service options. Research your options, and purchase the Avaya business telephone service and maintenance options best suited to your business.

I recommend: For an overview of support options available with Avaya phone system products, check out Avaya’s product support. Research five different Avaya phone system product support options available on an as-needed basis. Metroline offers four Avaya business phone technical support packages ranging from 15 minutes to one hour. KeyPhonesDirect offers an online service and support center.

Comparison shop Avaya business telephone systems between several phone providers

Prices for Avaya business telephone systems vary widely between phone suppliers. To make sure you are getting a good value, compare prices between several Avaya telephone equipment suppliers. Ask about free shipping when you buy Avaya phones online.

I recommend: Get a free phone system quote on Avaya telephones at NextRing and B2B Exchange. The Telephone Spot will try to beat a competitor’s price on an Avaya business phone; just fill out their simple online price report form. KeyPhonesDirect provides a selection of Avaya business telephone products at reduced prices--up to 40% off retail.

Tips & Tactics

Helpful advice for making the most of this Guide

• •  Avaya business phones are not compatible with standard telephone lines, but operate using an Avaya phone system. Before you purchase Avaya telephones to add to an existing system, be sure your business uses an Avaya phone communication system.