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Chris Maxcer

Guide to Choosing the Best Technology for Your Business

With the right application choice, the rest is easy

By Chris Maxcer, Freelance Writer

Choosing the best technology for your business can be daunting if you don't know where to start. However, there's a simple path any business owner can take that will ensure a successful marriage of hardware and software. Here are the basic rules of thumb:
  1. Choose your core business applications first.
  2. Make each following technology decision based on your current technology and business needs.
  3. Double-check hardware and software compatibility before you commit.

Action Steps
The best contacts and resources to help you get it done


Choose your core business application

If you're a restaurant business, look for a restaurant application. If you're into retail, look for retail-focused applications. If your business doesn't fall into a common category, start with the basic applications you might need, like word processors, spreadsheets, or financial management programs.
I recommend: Best Buy for Business offers business-specific software, as does Staples and Office Depot.

Choose your support applications

In addition to software supporting your core application, make sure you think about such common tasks as email, Web site creation or customer relationship management.
I recommend: Best Buy for Business is very comprehensive, but for e-mail and Web solutions, most Web hosting companies offer a package of hosted services to get your Web site or online store up and running. For help, visit companies such as Yahoo! Small Business or Network Solutions.

Choose your computer hardware

Once you know what kind of software applications you want to use, you need to by the right hardware for it. For instance, if you want to a use a program that requires a PC with Windows XP, you don't want to buy Apple Mac computers (or vice-versa).
I recommend: Best Buy for Business and Amazon.com offer many choices, or you can go straight to the manufacturer – Dell and Apple consistently produce quality computers.

Find the best of the best

The easiest way to find the best hardware and software solutions is to look at online reviews, including sites that contain reviews from ordinary customers. Not only can you find flaws, but you'll often learn about the features you really need or can ignore.
I recommend: The best review sites include editor reviews as well as customer reviews. Check out CNET and ZDNet.

Find a Local IT Consultant

Ideally, you want to spend the bulk of your time running your business, not trying to track down the best of tech. As your time becomes more valuable to your business, find a local information technology (IT) consultant who can give you an annual technology checkup.
I recommend: Start with GeeksOnTime.

Tips & Tactics
Helpful advice for making the most of this Guide

  • Don't forget seemingly unrelated technology like cell phones or VoIP business phones. For instance, with cell phones, you might want to connect those phones to your PCs to let your employees pack your customer contact information at all times. If you buy a business cell phone plan with phones that are incompatible or have tiny address books, you're in trouble.
  • Most importantly, remember that you're buying technology for a business. As with any expenditure, the best money you can spend is on technology that will actually improve your productivity.

The official source of Choosing the Best Technology for Your Business is
the Computers and Software page at Business.com

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Recommended Solution Providers

CNET: Technology Price Comparisons
Search comprehensive product information, specs, professional reviews, and tech-savvy user reviews.

PC Magazine: Technology
Features pricing, comparisons, reviews, and sorting.

CDW: Technology Center
Provides computer hardware, software, services, and support.

Buyerzone: Technology
Provides quotes from multiple providers for a variety of technical products when users specify their requirements through an online form.

PC World: Technology
Offers comparison shopping and filters for selecting technology products.

Geeks on Time: Consulting
Get advice from technology consultants.

Best Sites to Learn More

CNET: Technology
Reviews and advice and features on current technology.

Yahoo: Technology
Contains user-ratings, articles, and buying guides.

PC World: Computer Hardware
Rates products according to expert reviews and popularity.

PC Magazine: Technology
Tips for maximizing technology.

Inc: Technology Resources
How-to guides, articles, columns, expert advice, tools, and recommended resources.

BusinessWeek: Technology Review
Technology & science news, product reviews.

ZDNet
Reviews of popular technology.

Best Blogs and Forums

CNET: Small Business Technology Forum
Mixture of novices and experts participate in this general forum on small business and technology.

PC Magazine: General Technology Forum
Covers reviews, product guides, opinions, and news on technology.

BusinessWeek: The Tech Beat Blog
Innovations, trends, and dustups in the world of tech.

CNET: Technology Blog
Offers buyer's advice, discussions, provider search tools, stories, and access tools.

Slashdot: General Technology Blog
Popular blogging site for tech innovations.

Deal Architect: Technology Blog
Focus on global trends in technology enabled business innovation and efficiency.

O'Reilly Radar: Technology Blog
Helps readers pay attention to what's new and interesting in the world of technology.

Techdirt: Technology Intelligence
Discusses various aspects of technology, including legal issues, culture, and business opportunities.



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