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Guide to Computer Servers for Small Business

Having your own in-house network server can make your business run more smoothly

By Jo Averill-Snell, writer, researcher


A small business network server will let you create a network for your office's computers so that files can be easily shared. Other common features include email, shared calendars, Internet service so your company can host its own Web site, and security tools such as a firewall and antivirus protection. The right computer server for your business will:
  1. Provide the level of connectivity you need.
  2. Provide the mix of customization versus ease of installation that meets your needs.
  3. Provide the level of security that your business calls for.

Action Steps
The best contacts and resources to help you get it done


Identify the features you need in a network server

File sharing is the starting point for all servers; it keeps your employees from having to pass important info around via email. Beyond that, there's a host of other features: groupware, security, support for mobile devices, an intranet. Security features vary; the more sensitive your data, the more robust your security should be. A firewall, anti-virus and anti-spam protection, and user authentication procedures such as passwords are basic elements. Begin by deciding which features are must-haves and how many users your server must support.
I recommend: Although it demands some rudimentary technical knowledge, the checklist for ServerWatch's comparison guide utility can help you make these choices. Also, Microsoft's list of its network server software's features may spark ideas.

Define your company's level of IT expertise

Take an office poll: Do your employees create networks for their home computers? Or do they belong to the "just-make-the-darn-thing-work" group? Do they regard new software as a headache or a toy? Installing a network server can range in complexity from requiring a dedicated IT professional to nearly plug-and-play. Decide how much you want to do in the way of computer server support. If the answer is "not much," choose a prepackaged option with technical support included.
I recommend: This is probably best answered simply by sending out a global email asking, "Can anyone here set up a server?" However, for fun, you can ask people to take InnerGeek's Geek Test or, more seriously, you can ask if anyone holds a Microsoft certification in servers.

Choose the computer server software you want

Microsoft's Small Business Server 2003 is widely used and comes preinstalled on many PC servers, but other options are available, including a variety of Linux-based software for open-source users. Your choices regarding features, compatibility and comfort level with various platforms should drive this decision.
I recommend: Popular OS options for a PC server include Microsoft or Linux.  Or peruse the categorized listings on Business.com and compare providers of mail servers or web servers.

Pick and purchase the server itself

Choosing the actual hardware comes down to price, compatibility and availability. Naturally, you can purchase servers directly from most of the major vendors or from one of the major electronics store chains.
I recommend: Some of the options include Dell, Gateway, Hewlett-Packard, Intel and Sun. Or have CompUSA or a similar retailer deliver one and install it. Go to InfoWorld or ServerWatch for reviews.

Your dedicated server and you

Rather than house your own netwrok server, you may choose to rent the use of a dedicated server from a hosting company.
I recommend: See Business.com listings of providers of dedicated server hosting, Windows Web hosting or colocation hosting.

Tips & Tactics
Helpful advice for making the most of this Guide

  • Plan for growth: buy more capability than you currently need and consider how you will add users or servers as your requirements grow (network server makers call the ability to grow "scalability").
  • Provide for ongoing technical support. If you're buying a PC server with a service package, consider how long it will last and how many help-center calls you get. If you're relying on in-house support, do you have knowledge management processes in place to ensure that you don't find yourself with only one employee who knows how to keep the server up?
  • Get input from end-users when planning your purchase. Would your employees love or hate to be able to drop files directly onto each others' desktops? Would a shared calendar utility be a selling point, or would employees ignore it because the office manager handles scheduling efficiently already?

The official source of Computer Servers for Small Business is
the Computer Servers page at Business.com

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Recommended Solution Providers

CNET: Soho Servers
Product directory and comparison tool.

ThomasNet: Servers
Directory of manufacturers of client, file, data, network, web servers.

Microsoft Windows Small Business Server
Business server solution with messaging and collaboration, security-enhanced Internet access and protected data storage.

IBM: Systems and Servers
Systems for small and mid-sized businesses.

Dell: Small Business Servers
Tower, rack and blade servers with a guide on how to choose.

Intel: Servers for Small Business
Servers designed for a wide range of business sizes and requirements.

HP: Servers, Storage and Infrastructure
Servers for small and medium businesses.

Gateway: Small Business Servers
General purpose tower and scalable rackmount servers.

Apple: Servers
Products and solutions with news and support.

Sun: Servers
Variety of servers for businesses.

Best Sites to Learn More

About.com: Servers Servers
Guides, articles and resources relating to Servers

KnowledgeStorm: Servers
Servers technology resource with software, hardware, and reseller & service offerings, white papers and research.

ZDNet: Guide For Servers
Buying advice, editor's reviews, case studies, tools and resources.

StartUpNation: Small Business Server
Basic information, advice and articles.

Network World: Servers & Data Center
Articles, expert advice and case studies.

ServerWatch: Computer Servers
Trends, analysis, news, tutorials, directory, statistics and reviews.

SearchExchange.com: Small Business Server
Advice and reference resources for Microsoft Exchange topics.

SmallBusinessComputing.com: Servers for Small Business
Strategies and advice for how to pick a server.

Inc.com: Servers Routers and Switches
Articles and resources for entrepreneurs.

AllBusiness.com: Network, Backup, & Databases
Articles, advice and resources on networks and servers.

Microsoft Windows Small Business Server
Basic and technical news and information.

Best Blogs and Forums

Server Pipeline Blog
Opinion and news on general server issues.

SBS Blog
Support and product group communications.

Small & Midsize Business IT Blog
Posts about Windows Small Business Server (SBS).

Microsoft Exchange Server Forums
Microsoft Exchange Server Forums

Windows IT Pro: Small Business Server Forum
Discussion on IT issues for windows servers.

Linux Forums
Help with Linux products including servers.



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