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Barbara Whitaker

Guide to Finding Good Consultants

Check their references and their expertise

By Barbara Whitaker, freelance writer, none

Consultants can be a valuable tool for small businesses. The key to success is finding the one best suited to addressing the needs of your company. Before beginning a search, business owners should carefully analyze what they want the consultant to accomplish and the skills necessary to do the job.

The most important first steps are:

  1. Identify problem areas.
  2. Examine whether anyone on staff can help address them.
  3. Set an agenda for getting the job done

Several sources are available to help small businesses through every step of the process and many are just a click away on the Internet.

Action Steps
The best contacts and resources to help you get it done


Know what to ask

The world of consulting is a very large place. It can be hard to know where to start the process.
I recommend: AllBusiness has articles and tips on what to look for in consultants and questions to ask when interviewing them.

Explore options in your area

Agood place to start when considering consultants is right in your own backyard.
I recommend: Talk with owners of similar businesses to see if they have used consultants and how they performed on those jobs. Check whether there is a U.S. Small Business Administration (SBA) Small Business Development Center nearby. The centers provide a wide-range of assistance, including counseling in many areas.

Shop around

When it comes to finding the right consultant, the Web makes it possible to tap into a large database of experts.
I recommend: To take your search further there are sites like eWorkMarkets, which matches companies with projects, and ExpertiseSearch, which lists consultants by their specialty.

Consider specialists

It may be that your issues are isolated to one area like human resources, information technology, accounting or marketing. If that's the case, it may be best to find a consultant who concentrates in that area.
I recommend: Small Business Consultants, for example, focuses on providing technology solutions for small business, Microsoft's Small Business Center has a directory of consultants by location and HR-Guide, has a vast directory of listings for consultants specializing in human resources.

Tips & Tactics
Helpful advice for making the most of this Guide

  • Probably the most difficult aspect of looking for consultants using the Internet is the large number of candidates out there. Try to limit the search by being specific about the issues you want the consultant to address. Talk with other business owners who have used them and, where possible, check with the local Better Business Bureau for complaints.
AT&T Enterprise Solutions
The Most Innovative Network Mngmnt Capabilities in Telecommunications.
att.com/enterprise
Business On Main: Online Community
The Experts Answer Your Questions Online At Small Business Solutions!
www.BusinessOnMain.com
The Poirier Group: Creating Sustainable Value
The Poirier Group is an experienced international management consulting firm specializing in corporate performance improvement and turnaround.
www.thepoiriergroup.com
Find Quality Consultants
Save Time & Money With Better Results. Find a Consultant for Your Project Needs in IT, Business & Management, Engineering, Manufacturing & more.
www.consultantforce.com

Recommended Solution Providers

MDevGroup: Management Consultants
Full service, national management consulting firm.

Accenture: Business Consulting
Provides consulting services for various business management issues.

Colletti Fill: Management Consultants
Consulting firm that helps management make decisions about programs that increase sales results.

Doug Williams & Associates: Consulting
List of consulting services offered for small business.

Best Sites to Learn More

Management Help: Getting and Working With Consultants
Collection of articles on how to select and use business consultants.



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